Privacy Policy

NexCoder Academy

Operated by NexCoder Technologies Private Limited, India

Last updated: September 16, 2026

NEXCODER TECHNOLOGIES PRIVATE LIMITED (CIN: U85500UW2026PTC256866), operating the NexCoder Academy brand (“NexCoder Technologies”, “NexCoder Academy”, “we”, “us” or “our”), respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, store, share and protect information when you visit or interact with the NexCoder Academy website, enquire about or enrol in our courses, bootcamps, webinars or events, use our learning or communication channels, make payments, or otherwise use our services (collectively, the “Services”).

By using the Services or providing personal data to us, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will seek it through an appropriate notice or consent mechanism. If you do not agree with this policy, please do not provide personal data or use the relevant Services.

1. Information We Collect

Information you provide to us

• Identity and contact information such as your name, email address, phone number, city/location and communication preferences.
• Education and professional information such as college/university, course or year of study, qualification, company, job role, years of experience, career interests and learning goals.
• Enrolment and service information such as the program you are interested in or enrolled in, attendance, assignments, project submissions, mentorship/support interactions and certificate-related information.
• Transaction information relating to enrolment, seat reservation, fees, refunds and invoices. Payment card, UPI or banking credentials may be collected and processed directly by our authorised payment service providers rather than stored by us.
• Communications you send to us through forms, email, phone, WhatsApp, social media, webinars, counselling calls, surveys, feedback forms or support channels.
• Content you voluntarily provide, such as feedback, reviews, testimonials, photographs, video recordings or project material. Where appropriate, we will obtain permission before using identifiable testimonials or learner stories publicly.

Information collected automatically

• When you access our website or digital services, we may collect technical and usage information such as IP address, browser type, device type, operating system, referring pages, pages visited, approximate location, timestamps, diagnostic information and interactions with the website.
• We may use cookies, pixels, tags and similar technologies for essential functionality, security, analytics, performance measurement and, where permitted, marketing.

Information from other sources

• We may receive limited information from referral partners, event or webinar platforms, advertising and analytics providers, social media platforms, publicly available professional sources, or other service providers where permitted by law and consistent with your choices on those services.

2. How We Use Personal Data

We may use personal data to:

• Respond to enquiries, provide counselling or program information, and communicate with prospective learners.
• Create and manage learner records, enrolments, course access, live/recorded sessions, assignments, projects, mentorship, certificates and learner support.
• Process or facilitate payments, invoices, seat reservations, refunds and related financial administration.
• Send administrative messages about classes, schedules, program changes, policies, service updates, security or support.
• Improve our curriculum, learning experience, website, operations, customer support and marketing through analytics, feedback and aggregated insights.
• Prevent fraud, misuse and security incidents; troubleshoot technical issues; and protect our users, systems, rights and property.
• Comply with applicable legal, tax, accounting, regulatory and contractual requirements and respond to lawful requests.
• Send marketing or promotional communications where permitted by law or where you have provided the required consent. You may opt out of marketing communications at any time.
• Use anonymised or aggregated information for research, reporting, service improvement and business analysis where the information no longer identifies you.

3. Basis for Processing

Depending on the activity and applicable law, we process personal data on one or more appropriate grounds, including:

• Your consent, where consent is required or chosen as the basis for processing.
• Performance of a contract or steps requested by you before entering into a contract, such as enrolment and delivery of a paid program.
• Compliance with legal obligations.
• Legitimate and proportionate business purposes where permitted by applicable law, such as security, service improvement, support and internal administration.

4. When We Share Information

We do not sell your personal data. We may share information only as reasonably necessary with:

• Service providers that support website hosting, cloud infrastructure, learning delivery, video conferencing, email, messaging, customer support, analytics, marketing, payment processing, accounting, CRM or other business operations.
• Instructors, mentors, authorised team members and contractors who need information to deliver or support the Services.
• Professional advisers such as accountants, auditors, insurers and legal advisers.
• Government, regulatory, law-enforcement or judicial authorities when disclosure is required or permitted by applicable law.
• A successor or relevant counterparty in connection with a merger, restructuring, financing, acquisition or transfer of all or part of our business, subject to appropriate confidentiality and legal safeguards.

Third-party providers

• Third-party services have their own privacy practices. We encourage you to review their privacy notices. We seek to use providers that offer appropriate data-protection and security commitments for the services they perform.

5. Payments

Payment processing

• Payments for NexCoder Academy programs may be processed by third-party payment gateways, banks or other authorised payment providers. Such providers may collect payment information directly from you and process it under their own terms and privacy policies.
• We may retain transaction references, payment status, invoice information and other records required for enrolment, accounting, tax, reconciliation, fraud prevention and customer support.

6. Cookies and Tracking Technologies

Cookies

• We may use essential cookies necessary for the operation and security of our website. We may also use analytics or advertising technologies to understand website usage, measure campaigns and improve user experience, subject to applicable consent requirements.
• You can control cookies through your browser or any cookie-preference tool we make available. Blocking some cookies may affect website functionality.

7. Marketing Communications

Your choices

• Where you have subscribed, consented, or where otherwise permitted by law, we may contact you about programs, webinars, events, offers and relevant educational content.
• You may unsubscribe from marketing emails using the unsubscribe mechanism in the message or contact us using the details in Section 16. Opting out of marketing does not prevent us from sending essential service or transaction communications.

8. Testimonials, Reviews and Media

Learner stories

• We will not fabricate testimonials or outcomes. If you provide a testimonial, review, photograph, recording or success story, we may ask for permission to publish it with agreed identifying details.
• You may contact us if you want us to consider updating or removing a testimonial or media item. Removal may not always be possible where material has already been lawfully incorporated into printed materials or third-party channels, but we will consider reasonable requests.

9. Data Retention

Retention

• We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including delivery of Services, learner support, record keeping, dispute resolution, security, tax/accounting obligations and compliance with law.
• When information is no longer required, we will take reasonable steps to delete, anonymise or securely isolate it, subject to lawful retention requirements and technical backup cycles.

10. Data Security

Security measures

• We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication, vendor controls, backups, secure configurations and staff/contractor confidentiality requirements.
• No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for using secure devices and protecting passwords or account credentials associated with third-party learning platforms.

11. International Data Processing

Cross-border services

• Some technology, cloud, communication or analytics providers we use may process information outside India. Where cross-border processing occurs, we will take steps intended to ensure that such transfers are handled in accordance with applicable Indian law and any restrictions or safeguards in force at the relevant time.

12. Children’s Privacy

Age considerations

• Our career-focused programs are generally intended for adults and older students. We do not knowingly seek personal data from children in a manner prohibited by applicable law.
• If a learner is below the age at which independent consent is legally valid, we may require verifiable consent or authorisation from a parent or lawful guardian before collecting or processing personal data, as required by applicable law.

13. Your Privacy Rights and Choices

Subject to applicable law, you may have rights to:

• Request information about or access to personal data we hold about you.
• Request correction, completion or updating of inaccurate personal data.
• Request erasure of personal data where the applicable legal conditions are met.
• Withdraw consent for processing based on consent. Withdrawal will not affect processing already lawfully carried out before withdrawal.
• Opt out of marketing communications.
• Raise a grievance or complaint concerning our handling of personal data.
• Nominate another individual to exercise applicable rights on your behalf in circumstances recognised by law.

Requests

• We may need to verify your identity before acting on a privacy request. Certain information may be retained where required by law or where another lawful basis permits retention.

14. Third-Party Links and Platforms

External services

• Our website, classes or communications may link to third-party websites, social networks, video platforms, learning tools, AI tools or other services. We do not control the privacy practices of those third parties. Their privacy policies govern information you provide directly to them.

15. Changes to This Privacy Policy

Updates

• We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices or applicable law. The revised version will be identified by an updated date and will become effective when published, unless a different effective date is stated.
• If a change materially affects how we use personal data, we may provide an additional notice where appropriate or required.

16. Contact and Grievance Information

Privacy and grievance contact

For questions, privacy requests, complaints or grievances concerning this Privacy Policy or the processing of your personal data, please contact:

We will review and address privacy-related requests and grievances in accordance with applicable Indian law.